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Tech Support For In-House IT Departments

Is your in-house IT team getting bombarded with help desk requests that pull them away from important projects? See how the team at Rea & Associates can help you keep these projects moving forward.

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Tech Support For In-House IT Departments

Get the Technology Support Your In-house IT Team Needs

Tech Support For In-House IT Departments

A career in technology can be both exciting and overwhelming: exciting because of the future possibilities that your team can dream up and overwhelming because of the sheer volume of work associated with maintaining secure and cohesive business infrastructure.

From telecommunications to remote computing, in-house IT departments are the recipients of an avalanche of requests and are continually looking for ways to relieve the pressure. This often means that longer-term or more strategic initiatives are put on the back burner because there simply isn’t time to move forward and still manage the day-to-day demands of the business.

Finding the right balance for your team members starts with ensuring they have all of the tools and support needed to be successful, and sometimes that means finding trusted external support partners to keep projects moving forward and the business operations secure.

Can Technology Create a Competitive Advantage for Your Business?

Business is evolving at light speed, and your ability to maintain a competitive advantage may come down to simple solutions such as the infrastructure of your business. If you’re spending weeks rebuilding your systems and communications after a data breach or malware attack, your customers may quickly find their way to a competitor and cause devastating harm to your annual revenue. With nearly 70% of small to mid-size businesses experiencing a cyberattack, it’s not a question of “if” your business will experience this type of disruption — but “when” it will happen. Without the right tools, processes and procedures in place, you are risking the long-term viability of your business as well as any competitive advantages that you currently enjoy over your competitors.

Help for Your In-house IT Team When They Need It

Is your in-house IT team struggling to find the time that they need to focus on the innovative projects that will help transform your business? When your technical teams are so busy resetting passwords and patching software that they’re not able to work through broader challenges, there can be serious long-term repercussions on your business. Competitors that are able to find this focus can easily leapfrog your business, leaving you with operations that are not functioning as expected, elderly technology platforms and a plethora of operational challenges. When you work with Rea & Associates, you can provide your in-house IT teams with the space that they need to innovate and drive forward with strategic initiatives.

Providing your internal teams with the tools that they need to do their job is an essential component of your business strategy. With support from Rea & Associates, your in-house IT experts gain the mental space needed for research into new ways of doing business, and the strategic support needed to execute. Contact our team of technical professionals today at (330) 236-1011 or fill out our quick online form to claim your free initial consultation.

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Rea & Associates

Main office phone

(330) 236-1011

Ohio office

12856 Lincoln Way WMassillon, OH 44647

North Carolina Office

620 N Greenfield PkwyGarner, NC 27529

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Rea & Associates provides Trusted IT Services and Solutions to small and medium-sized organizations that want a safe, secure, and stable technology environment.

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IT services

  • Columns 1
    • Managed IT
    • IT Consulting
    • Network Services
    • Business Communications
    • Business Telephone Services
    • Cloud Technologies
  • Columns 2
    • Disaster Recovery
    • Business Continuity
    • IT Security
    • Wireless Networking
    • Virtualization Services

Specialties

  • Columns 1
    • Professional Services
    • Healthcare
    • Behavioral Health
    • Nonprofit Organizations
  • Columns 2
    • Construction
    • Manufacturing
    • Distribution
    • Hospitality & Retail
    • Trucking & Transportation

About Us

  • Rea Difference
  • Our Roots
  • Meet Our Team
  • Testimonials
  • Who We Help
  • Our Blog

Contact Us

  • Contact Us
  • Speak With Us
  • Careers
  • Get Directions
  • Open Support Ticket

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