Rea & Associates Joins The Raleigh Community
The Rea & Associates team is excited to open a new location in Raleigh, bringing direct and local IT support to businesses in the area.
As an active member of the Ohio business community, Rea & Associates knows how important it is to grow and develop as a business as time goes by—and we’re doing just that.
We’re proud to announce that our ever-growing team of Ohio IT experts will soon be expanding to yet another location in North Carolina:
620 N Greenfield Parkway
Raleigh, NC 27529
We Can’t Wait To Be An Official Part Of The Raleigh Community
While we have been working with businesses in the Raleigh community for some time, we’ve long known that we wanted to open a location there.
Over our 20+ years in business, we’ve learned that working closely with our clients in their communities is the most successful way to deliver our services. This is just one reason why we’ve garnered such high satisfaction ratings from our clients.
The fact is that we don’t want to simply expand our client network further and further away from where we work. If we’re going to partner with businesses, we want to be a part of the community they work in.
This is a fundamental part of our approach to service. It’s not enough to simply provide remote support to clients, no matter how effective it may be. We want to be able to visit you on-site, meet with your team, and see firsthand how you rely on the technology we support.
Expanding Our North Carolina Presence
This isn’t our first foray into the North Carolina business world. We’ve had the honor of working with NC businesses for some time, and a new location in Raleigh will help us do that even more effectively.
We want to fully engage with the environment in which your business operates. Where possible, we want to be potential customers for your services and products or attendees at your events. The truth is that our clients are not just a part of our bottom line; they’re partners we want to get to know.
That’s why we’re opening this new office. We already have a number of clients in this local area, and can’t wait to get to know more. We want to be able to offer our clients face-to-face meetings with our technology professionals in an environment that is familiar to us, so they feel welcome and comfortable.
We believe this will cultivate more personal strategic interactions so we can get them what they need as efficiently as possible. Furthermore, it will help us develop lasting bonds between our team and the businesses we work with.
3 Reasons Raleigh Businesses Need Local IT Expertise
Fast On-Site Support
How long will it take for a distant IT company to show up? Will you be high on their priority list? Probably not.
This is unacceptable—every minute of downtime costs you in productivity. Your IT service company should always treat your problems with a sense of urgency. When you work with a local IT company in Raleigh, they can resolve issues promptly. This prevents IT interruptions and downtime.
Your business is unique, and you shouldn’t settle for a one-size-fits-all approach.
Remote IT support providers implement generalized solutions because it’s easy. They don’t know (or even care to know) that you require more customized solutions to grow your business.
With a local IT company in Raleigh that can meet with you to learn about your operations and goals, you’ll receive the personalized attention you deserve.
Faster Resolution Times
Just like response times, it’s important to know that resolution times for logged support tickets will be prompt. Both response and resolution times are shorter when you have a local IT company in Raleigh that’s invested in your success.
Come See The Rea & Associates Team In Raleigh
Do you live and work in Raleigh? Then we can’t wait to meet you.
Book a meeting with our team at our new location to discover what our Raleigh IT services will do for you.