Maintaining a secure and dependable infrastructure can be a challenge, particularly when your staff members are splitting time between projects.
In a world where consumers are becoming accustomed to their first interaction with a brand being a chatbot, genuinely exceptional service from a talented professional is always something to be celebrated.
Business leaders appreciate the value of having onsite IT staff ready and able to answer their questions, but this model is rarely cost-effective for organizations of any size. It’s much more likely to find that technology teams are frazzled, overworked, and feeling the stress of being pulled in too many directions — while still being expected to maintain high service levels and respond quickly to help desk requests.
Releasing some of this pressure from your internal IT teams provides them the opportunity to truly excel and explore their core competencies, without the concern of leaving business professionals without the support that they deserve.
The Rea & Associates team understands the importance of having a knowledgeable partner who is ready and willing to support even the smallest issue with poise.
IT Services in Canton for Small Businesses to Large Corporations
The size of your company shouldn’t dictate the level of service you receive, and the team at Rea & Associates demonstrates that perfectly. We work with organizations of all sizes to ensure that small businesses have the same access to advanced tools and technology used by much larger corporations — while still receiving the personalized support that will help your company thrive and grow in the future. Some of the services offered include:
- Technical strategy consulting
- Enterprise-grade cybersecurity solutions
- Dedicated IT Help Desk services
- Active cybersecurity monitoring
- Telecommunications infrastructure
- Aggressive anti-malware and antivirus software
- Data backup, disaster recovery, and business continuity solutions
- Cloud management for Office 365, Azure and more
- Software upgrades and patch management
While these are only a few of the IT services in Canton that are offered by Rea & Associates, it’s easy to see how a partnership can help enhance the infrastructure of your organization.
No Companies are Immune from Cybersecurity Attacks
It’s easy to think that cybersecurity attacks such as data breaches and phishing attacks are centered around larger organizations, but nothing could be further from the trust.
Small businesses are just as likely to be attacked, and some experts believe small to mid-size businesses are becoming the most common targets for cybercriminals due to the perception that these companies are an “easy target” due to lack of cybersecurity structure. With people-based attacks such as malware and web-based attacks on the rise and costing companies an average of $1.41 million, companies must focus on protecting the most vulnerable areas of their infrastructure.
This often means investing in expensive cybersecurity monitoring software, something that many IT service providers offer as a part of their annual contracts.
Canton IT Services Provided By Rea & Associates
Finding the right partners for your business isn’t always an easy road. Still, you can trust that the professionals at Rea & Associates are always looking for ways to improve operations and increase efficiency for your business. We provide IT services Canton companies have trusted for nearly two decades, with the top-notch and proactive help desk and consulting support that you deserve. Whether you need help with backup and disaster recovery, enterprise-level cybersecurity solutions, or simply a Microsoft Office 365 upgrade, the professionals at Rea & Associates are at your service.