Support Center

Welcome to the ARCIS Technology Group, Inc. Support Center

Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page.

Support hours: Monday through Friday 8am to 5pm EST

• 30 minute response time during regular business hours.
• after hours critical support response within 60 minutes.
• If you are an existing client you can use your support portal to log requests.

Phone Support

• 330-236-1011

Client Portal

Click the button below to access our client portal. Create new service tickets or monitor the status of existing tickets.
Access Client Portal